F M Leaky Basement

Description

"Fast Free Estimates, Competitive Pricing, Guaranteed for up to 25 Years." Waterproofing for 3 Generations. Interior and Exterior Crack Repair and Drainage Specialists.Commercial and Residential Experts. Join the thousands of happy customers... "We have used F.M. Restoration & Waterproofing numerous times. Each project was completed on time and with exceptional results. Dino has always provided excellent service with a professional attitude. We continue to use F.M. Restoration & Waterproofing, and recommend you do the same. Yours truly, Garth Martin We have used F.M. Restoration & Waterproofing many times at several of our properties. Dino has always provided excellent service and excellent results. We have no qualms in recommending this company. Yours very truly, Collin M. Craig "First I want to thank you for the excellent waterproofing work your company did today. Not only was I very happy with cleanliness of my yard afterwards, but in particular the finished product was very well done - other than a bit of membrane sticking out (which I wanted), it almost doesn't even look like anything was touched! Once again thanks for the excellent work - I would have no problem recommending you to anybody." Thanks again... Dennis Manchak When I saw a leak in the basement I thought, "what now, how am I going to find some one with this kind of expertise"? Each year finding expertise for any trade gets more difficult. I have looked after a house for forty years plus so I have the right to say this. First positive was a call back in a reasonable time. Some did not even call back. others got the phone calls messed up with their Answer service. Some took days to call back. Some seemed to to not want to spend the time to do an estimate, and verbally quoted a crack cost over the phone without seeing the problem. So, first impression was a positive. Second positive, Dino arrived on time. He acknowledged the crack I showed him, and did a "walk around" to review my other potential problems. He pointed out the window well material was too high and in time the window would need replacing. This is what the consumer is looking for, a person who has the expertise to save you money by pointing to potential future problems. Third positive was the supervisory staff. He took Dino's approach when another small leak was noticed, proceeded to educate me why it happened, and pointed out how this could cause future problems. I am a person who believes in " preventative maintenance" and this is what they provided, leaving the decision to me and not applying pressure to do the work. Fourth positive was the staff. they worked very hard and neat, were polite, and left the property the ways they found it. I also appreciated their dedication to work on a Saturday to finish the project. In summary Dino listened when I explained I was a customer that wanted a "fix" not a patch. Most trades do not have listening skills. I am writing this letter, in the hope it will help somebody else solve their problem, when they read" I would definitely recommend this company". Regards June Esdon