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I have used the West End Veterinary Clinic for over 12 years and have taken my dog there since she was a pup. The service and professional conduct in this clinic had substantially deteriorated over the past years and as a result of the most recent event have taken my dog to another clinic.
On May 2018 I took my dog to the West End Veterinary Clinic for an examination. I was appalled with the unethical treatment of my pet as well as with the substandard and extremely unprofessional operation of the clinic. I was not consulted before having my dog sedated, she was given an incorrect diagnosis. They attempted to sell and charge me for medication that she did not require. When I questioned the Veterinarian about the sedation she commented my pet was only given something to help her relax. The Assistant clearly stated sedation on the phone and in the office and there was a charge for sedation on the invoice. Any procedure which requires sedation is extremely stressful on my pet (this is